At DWC, every quote is guided by experience, accuracy, and deep product knowledge.
A distributor calls late Friday afternoon with an urgent quote request. The part number appears straightforward, but the voltage rating doesn’t align with the AWG specified. Within the hour, our Account Manager reviews the details, identifies the discrepancy, and confirms the correct specification, preventing a mismatch that could have delayed the entire project.
This kind of support reflects the care and technical awareness our team brings to every request. It’s also one of the reasons DWC maintains a 99.68% accuracy rate on shipments.
DWC’s team brings together more than 350 combined years of experience in wire and cable distribution. Our Account Managers alone contribute over 100 years of collective industry expertise, with over a quarter being with the company for five years or more.
That level of experience shows in the way our team reviews specifications. They know which manufacturers assign different temperature ratings to similar constructions, can recognize when a part number series has been updated, and understand when gauge and ampacity don’t align with standard configurations.
This level of knowledge comes from years of hands-on experience and shows up in how every request is handled.
We turn quotes quickly, but accuracy always comes first. Our Account Managers regularly review key specification details to ensure every request aligns with real-world product standards, including:
Cross-referencing part numbers with current manufacturer catalogs
Verifying that voltage ratings match the construction specified
Checking temperature ratings against insulation types
Ensuring jacket materials meet the environmental requirements listed in the spec
Not long ago, a distributor submitted a spec for 12 AWG THWN with a 90°C rating. At first glance, it seemed routine. But our Account Manager immediately flagged the temperature discrepancy as standard THWN doesn’t meet that rating. After confirming the intent with the customer, we quoted THWN-2, which supports the correct temperature requirement. The materials were nearly identical, but the specifications made all the difference in ensuring the right product was delivered the first time.
When you request a quote from DWC, you receive more than a number and a lead time. You’re getting a specification-level review from wire and cable professionals who have reviewed thousands of product requests and understand where mismatches typically occur.
That level of attention doesn’t slow us down; it strengthens our service. It’s how we catch errors before they become problems, protect timelines, and maintain the level of accuracy our distributor partners count on.
That’s the difference 350+ years of combined experience makes, and it’s behind every quote we send.