At DWC, we know you’re not just placing orders — you’re keeping job sites running, meeting deadlines, and supporting your customers when it matters most. That’s why we work hard to be more than a vendor — we strive to be a partner who makes your work easier, faster, and more reliable.
After every order, we ask for feedback. And you responded. Because of you, we don’t just guess what matters most — we know. And more importantly, we act.
Here’s how your feedback is shaping the way we serve you:
Delays cost time and money. That’s why we make product availability a top priority. We invest in supply chain planning and inventory strategy to keep specialty wire & cable in stock and ready to move. And if it’s not on our shelves, we’ll track it down for you.
Great service means having a team that understands your world, from cut tickets to change orders to job deadlines. From your Account Manager to our CDC teams, we’re here to back you up with quick answers and personalized support.
We know how important it is to stay on schedule. That’s why our CDC team works around the clock to get your orders out fast and accurately. We offer 1-2 day shipping to 98% of the continental U.S. and maintain a 99.68% order accuracy rate on wire and cable shipments. That kind of consistency helps keep your projects moving without delays.
Every shipment, quote, and cut ticket starts with a team that cares. At DWC, we invest in great people. People who take pride in getting it right and going the extra mile for you. Whether it’s your Account Manager jumping on a last-minute request or our warehouse crew pulling early-morning orders, our people are what make DWC stand out.
Every response, rating, and comment helps shape how we support you day-to-day. We’re proud to be your partner and grateful to grow alongside you. As your needs shift, we’ll keep listening, improving, and showing up with the service you rely on.
Thank you for being part of the DWC community!